Terms of service

TERMS OF SERVICE

Last Updated: January 21, 2026

1. Agreement to Terms

By accessing or using Willow Wood and Wonder ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site.

2. Use of Site

You must be at least 18 years old to make purchases. By placing an order, you represent that you are of legal age or have obtained parental/guardian consent.

3. Products and Pricing

We strive to provide accurate product descriptions, images, and pricing. However:

  • Prices are subject to change without notice
  • Product availability is not guaranteed
  • Products are fulfilled by third-party suppliers and ship directly from manufacturers
  • Many items are handcrafted or made using natural materials; variations in color, grain, texture, or finish are part of their character and are not considered defects
  • We reserve the right to limit quantities or refuse orders

4. Orders and Payment

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order for any reason
  • Payment is processed securely through Shopify
  • You agree to provide accurate billing and shipping information

5. Shipping and Delivery

  • Products ship directly from our trusted maker and brand partners
  • Delivery times vary by item, supplier, and location
  • We are not responsible for shipping delays caused by carriers or manufacturers beyond our reasonable control
  • See our Shipping Policy for complete details

6. Returns and Refunds

Returns are subject to our Refund Policy. Please review our policy carefully, as certain items (including furniture and oversized items) may be final sale. We will work with you to resolve issues with damaged or defective items.

7. Third-Party Fulfillment

Our products are sourced from and fulfilled by independent makers and brands. While we carefully curate our collection and partner with trusted suppliers:

  • We are not the manufacturer of the products
  • Product quality and fulfillment are managed by our supplier partners
  • We will work with you and the manufacturer to resolve any quality or delivery issues

8. Intellectual Property

All content on this site, including text, images, logos, and design, is the property of Willow Wood and Wonder or our suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product in question
  • We do not guarantee uninterrupted or error-free site operation

10. Indemnification

You agree to indemnify and hold Willow Wood and Wonder harmless from any claims, damages, or expenses arising from your use of our site or violation of these terms.

11. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of modified terms.

12. Governing Law

These terms are governed by the laws of the State of Colorado and the United States, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Colorado.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Bear Creek Cabin Collection
Email: Bearcreekcabincollection@gmail.com
Website: Bearcreekcabincollection.com